Tebex Contact Us Page

How long does delivery take?

Instant. As soon as your payment is confirmed by Tebex, the asset is granted to your Keymaster account. If you don't
see it after 5 minutes, double-check that you logged in with the correct Cfx.re account, then contact us via Discord.

Can I get a refund?

Because digital assets cannot be "returned" once downloaded, all sales are final under normal circumstances. We will,
however, issue a refund within 72 hours of purchase if:
- The product is genuinely broken and we cannot fix it, or
- You bought the wrong item by mistake and have not yet downloaded it.

Open a ticket by sending us email with your order ID and we'll review case-by-case.

Will I get the source code?

Yes, all the assets on this store are Source Code Avaliable.

The script isn't working on my server — what now?

1. Confirm your framework version matches what the product page lists.
2. Check the server console (F8 / txAdmin) for any red errors and copy them.
3. Open a support ticket.

Most installation issues are resolved within a few hours.

How fast do you reply to support tickets?

- Email (contact form): within 24–48 hours on business days.

For the fastest response, please always include your order ID in your first message.